Overview of this privacy document

The platform collects only the personal data needed to provide and improve the services:

• Identification data: name, date of birth, nationality, KYC documents (e.g., ID, proof of address)
• Contact details: email, phone number, address
• Account details: username, activity logs, preferences, responsible gaming settings
• Transaction data: deposits, withdrawals, payment method information (processed by payment providers)
• Technical data: device identifiers, IP address, browser type, cookies, and similar technologies

Purposes and legal basis:

• Account creation and service delivery (contract performance)
• Identity verification, fraud prevention, and anti-money laundering checks (legal obligation and legitimate interests)
• Payments and withdrawals via licensed payment service providers (contract and legal obligation)
• Customer support, service maintenance, and security (legitimate interests)
• Analytics to improve online services (legitimate interests, consent where required)
• Optional marketing communications (consent, with opt-out anytime)

Security measures:

• Encryption in transit and at rest for sensitive information
• Access controls, role-based permissions, and least-privilege policies
• Network monitoring, firewalls, and anti-fraud systems
• Vendor due diligence and confidentiality obligations for processors
• Regular testing and staff training on information security

User rights:

• Access: obtain a copy of personal data
• Correction: rectify inaccurate or incomplete information
• Deletion: request erasure subject to legal retention limits
• Restriction and objection: limit or object to certain processing
• Portability: receive data in a structured, commonly used format (where applicable)
• Withdraw consent: stop processing based on consent at any time

Compliance statement:

• The operator complies with Japan’s Act on the Protection of Personal Information (APPI) and guidance from the Personal Information Protection Commission (PPC).
• Where GDPR or other regional laws apply, equivalent rights and safeguards are respected.
• 1xbet acts as a data controller for core services and engages processors under written agreements.

Personal data is used only for lawful, fair, and transparent purposes:

• Managing accounts and providing services
• Processing transactions, including deposits and withdrawals
• Verifying identity and performing compliance checks
• Securing the platform, detecting fraud, and ensuring integrity of games and bets
• Providing customer support and service communications
• Conducting analytics to improve website performance and user experience
• Personalizing content and settings where users choose such options
• Conducting optional marketing based on user consent

Processing is limited to what is necessary, subject to documented retention periods and technical safeguards. 1xbet does not sell personal information.

Users can exercise rights through the account settings or by contacting support. For security, the operator may request identity verification before actioning a request.

Procedures:

• Access: submit a request for a copy of personal data that is held
• Correction: update details in account settings or request a correction for locked fields
• Deletion: request erasure; the operator will remove data not required for legal or regulatory retention
• Timeline: responses are provided within a reasonable period under applicable law

By using 1xbet, users consent to security checks and to payment data processing by authorized payment service providers for transaction handling, fraud prevention, and compliance.

This website is intended for adults aged 18 and over. The operator cannot verify age in real time without documents and may request proof during KYC or risk checks. If a parent or guardian informs the operator that a minor has provided personal data, it will be deleted after reasonable verification. Accounts identified as belonging to minors are closed and related information is removed in line with legal obligations.

Personal information may be processed in countries where service partners and vendors operate. Using the services signifies consent to international transfers and processing, subject to appropriate safeguards. Where APPI requires prior consent for overseas transfers, the operator obtains it and provides information about the foreign data protection system and safeguards.

Safeguards include:

• Contractual protections requiring recipients to keep information confidential and secure
• Assessments of the recipient’s data protection framework
• Technical measures such as encryption and access controls
• Use of EU Standard Contractual Clauses where GDPR applies

All partners handling user information must follow confidentiality obligations and process data only for documented purposes.

This Privacy Policy and related notices govern how personal data is collected, used, and protected. Any disclaimer or special notice referenced on the website may refine or limit the scope or effect of the rules described here. The disclaimer applies once a user accepts this policy by signature, online acceptance, or accession in account settings. If there is a conflict between versions, the most recent published policy and applicable special notice will prevail under the relevant law.

Cookies are small text files stored on a device by websites to remember user settings, support security, and measure performance. The platform uses cookies for:

• Statistics and analytics to understand service usage
• Behavior analysis to detect anomalies and improve security
• Personalization of preferences, language, and display options
• Improving site functionality and troubleshooting

Cookie retention is 1 year unless a shorter period is needed for security or a longer period is allowed by law and presented in the browser. Users can adjust browser settings to block or delete cookies; some functions may not work if certain cookies are disabled.

Using 1xbet constitutes full acceptance of this Privacy Policy and any incorporated notices. The current online version supersedes previous versions and governs processing from its effective date. Continued use of the services after an update indicates consent to the revised terms where consent is the legal basis. Users should review this document periodically for changes to data handling.

Personal data may be shared only when necessary and lawful:

• Compliance: law enforcement requests, court orders, tax and regulatory reporting
• Disputes: investigation of fraud, chargebacks, or claims
• Service delivery: payment processors, identity verification providers, IT hosting, and support vendors under contract

Where a list of key partners is provided on the website, that list indicates the purpose and scope of sharing. If not listed, users will be informed of the categories of recipients and the reasons for disclosure. Providing information to enable these services is treated as consent to such processing where required by law. 1xbet requires third parties to protect confidentiality and use data only for the documented purpose.

The website may include links to external websites that operate under their own privacy policies. The operator does not control those websites and is not responsible for how they handle user information. Users should review the privacy notices on any external site and exercise caution before sharing personal details.